If our Lasik surgeon has
no insurance, what does that say about this person and their
practice?
Do you really want to open this can of worms?
It may be in your best interest to be patient and wait a few
more years before you decide to do something that could compromise your
health and leave you "helpless."
Dimitri Caro, Spiro Caro, Nick Caro, Peggy Caro:Dimitri Caro, Spiro Caro, Nick Caro, Peggy Caro:
CASE DISMISSED!! DEAN ANDREW KANTIS IS FOUND INNOCENT!!
Dr. Nicholas Caro FAILS again at trying to make money,
$2,000,000 off of one of his hurt Lasik patients!!
IN THE CIRCUIT COURT OF COOK
COUNTY, ILLINOIS
COUNTY DEPARTMENT, LAW DIVISION
(Most Recent News As Of June 1st,
2006 reads:)
ST.
GEORGE CORRECTIVE VISION, an Illinois
corporation, and NICHOLAS C. CARO, M.D.,
)
)
Plaintiff,
)
vs.
)
No.
05 L
9942
DEAN
ANDREW KANTIS, an individual,
)
Defendant.
)
DEFENDANT'S MEMORANDUM
IN OPPOSITION
TO
PLAINTIFFS'
MOTION
FOR PRELIMINARY
INJUNCTIVE
RELIEF
Defendant,
DEAN ANDREW KANTIS,
by his attorneys, LINDSAY and RAPPAPORT, L.L.C, submits
the following for his Response Memorandum in Opposition
to Plaintiffs' Motion for Preliminary Injunction:
Introduction
Plaintiffs' Motion for
Preliminary Injunction is a remarkable piece of spin.
It is an undeniable fact and a matter of public record
that the lasik surgery practiced by Nick Caro has
prompted over fifty medical malpractice lawsuits. It is
an undeniable fact and a matter of public record that
the Food and Drug Administration had to send US marshals
into the St. George Corrective Vision Center to shut
down Caro's use of an unauthorized laser machine.
These facts are front and center
of Dean Kantis' lifeafterlasik website. It is no wonder
that Caro is attempting to shut down this website.
However, Plaintiffs' motion conveniently ignores these
key facts, distorts other facts, and ignores the
prevailing legal principles. As long as the First
Amendment to the United States Constitution, and Article
I §4 of the Illinois Constitution remain the law in this
land (which is highly likely), and unless and until Caro
can secure a trial verdict in his favor in this case
(which is highly unlikely), Kantis' website should
remain.
Facts and Statements at Issue
The most compelling
facts published on the website - the fifty plus medical
malpractice lawsuits, and the FDA seizure of Caro's
laser machine - can not be seriously contested.
Submitted as Exhibit A is a true and correct printout of
information from the Clerk of the Circuit Court of Cook
County, Illinois, listing those lawsuits. Exhibit B is
a true and correct printout of information from the
FDA's web page relating to its notification to Caro that
the laser he was using was unapproved and unauthorized,
and United States Marshall's actual physical seizure of
the laser from Caro's office. This is publicly
available information. To put it mildly, this publicly
available information at least raises a factual dispute
regarding Plaintiffs' claim that they enjoy a reputation
as providing safe and effective treatment.
Dean Kantis is a former patient.
Caro performed lasik surgery on him in 1999, and again
in 2000. Kantis' Affidavit is submitted in support of
this Memorandum. Kantis has suffered from serious
vision problems as a result of those lasik surgeries.
Submitted as Exhibit C is a medical record from of one
of Kantis' more recent treating physicians, Dr. Kenneth
Maller. This record indicates that Dean
Kantis has optical
aberrations secondary to lasik in each eye, causing
central corneal irregularity. (Ex. C). Both of his
eyes have an inferiorly displaced ablation zone (the
area of corneal tissue that is removed during lasik
surgery) as well as other problems. (Ex. C) Kantis
has been diagnosed
as suffering from several effects of the 1999 and 2000
lasik surgeries, including irregularly shaped corneas,
short/de-centered flap cuts, coma higher order
aberrations, spherical higher order aberrations, dry eye
syndrome, light contrast problems, halos and starbursts,
ghosting/buzzing of the eyes. (Kantis Affidavit at ¶
9).
Caro spins the fact that
Kantis never filed a medical negligence lawsuit against
him. This is somewhat ironic, as the reason for this
was Caro's success at deceit. Caro repeatedly told
Kantis that his post lasik vision problems were due to
Kantis' eyes being in the 5% category that have problems
beyond control, and that it would take five to seven
years before his eyes would fully adjust and they would
see the final resolution of the surgery. (Kantis
Affidavit at ¶ 5). This is a falsehood - the final
result of lasik surgery is known within a few months;
twelve months at the longest. (Id. at ¶ 6; see also
Exhibit D, p.4, which is a printout from the FDA webpage
on what a lasik patient can expect, indicating that it
is during the "first few months after surgery" that
vision may fluctuate) By the time Kantis educated
himself enough to learn that his doctor had lied to him
(Kantis Affidavit at ¶ 6 - 8), more than four years had
passed, making any lawsuit somewhat difficult given
Illinois' statutes of limitations and repose. Having
defended more than fifty medical negligence lawsuits, it
is a safe inference that Caro is familiar with the
applicable statutes of limitations and repose, and that
this is why he told Kantis that it would take five to
seven years for his vision to resolve.
In August, 2005, after
investigating publicly available information about Caro,
and about lasik, and having learned of the numerous
medical malpractice lawsuits, the FDA action, and that
his vision problems were not just normal side effects,
Kantis first started maintaining the lifeafterlasik
website. (Kantis Aff. at ¶ 10, 15) As the statements
on the website are at issue in this case, it makes sense
to include the site itself in the Court record, rather
than quotes isolated passages. Exhibit E contains the
"home page;" Exhibit F contains the "about us" and the
"contact us" pages; Exhibit G contains the "my personal
story" page; Exhibit H contains the "nickcaro lawsuits"
page; Exhibit I contains the "nickcarolaserseizedbyfda"
page; all as existing as of March 27, 2006. The
lifeafterlasik site further contains
pages devoted to definitions of
the medical terms involved in the procedure; an
illustrated guide to the cornea and to the actual
procedure; a list of and explanation of known
complications ; simulations of vision aberrations ;
information on new technology; information on which
laser machines are approved by the FDA; and numerous
"links" to other sites, including
sites regarding malpractice
claims, information as to how to contact the agency
responsible for regulating doctors; alternatives to
lasik; and information on expert ophthalmologists who
have treated lasik victims. (Kantis Affidavit at
¶ 20). This Court can
evaluate for itself whether the material on this site is
"defamatory, outrageous and objectively false" as Caro
claims.
From a wealth of factual
and educational material on the lifeafterlasik website,
Caro singles out a handful of derogatory statements
("butcher, liar, illegal laser") that were contained in
a chain of correspondence generated by Kantis in
connection with a complaint he filed with the Better
Business Bureau. (Kantis Affidavit at ¶¶ 28-33). This
material has been taken down from the website. However,
until early March, 2006, Kantis' correspondence to the
Better Business Bureau, along with Dr. Caro's response,
verbatim, was reproduced on the "BBB page" of the
lifeafterlasik website. (Kantis Affidavit at ¶¶
33-35). The passages cited by Caro in his Second
Verified Amended Complaint at ¶¶ 13, 14 and 15 come from
the BBB page. (See citation in Second Verified Amended
Complaint, and see Kantis Affidavit at ¶ 32). A true
and correct copy of the BBB page, printed out on
February 27, 2006, is submitted as Exhibit J.
The BBB page no longer
exists. Kantis removed it from the lifeafterlasik
website in early March, 2006, and has no intention of
republishing or reposting this text. (Kantis Affidavit
at ¶¶ 34-35). While we do not concede for a second that
calling Caro a lying butcher is defamatory, we do
concede that legitimate points can be raised about
Caro's competence, and concerns with lasik in general,
without indulging in this harsh rhetoric.
The lifeafterlasik website,
as currently constituted (see Exhibits E - I) will
remain available on line unless this Court rules
otherwise. (Kantis Affidavit at ¶ 36). This website
contains factual information on Caro (the malpractice
lawsuits and the FDA laser seizure) that is not only
objectively and verifiably correct, but also a matter of
public record. The site also contains a host of
educational information and links regarding the lasik
procedure. (Kantis Affidavit at ¶¶ 19, 20, 37).
The lifeafterlasik website
is not a commercial endeavor. Dean Kantis is not in the
trade of running lasik informational websites for
profit. This lifeafterlasik website is not run for any
commercial or business reason, and it is not part of
Dean Kantis' business, vocation or profession. (Kantis
Affidavit at ¶¶ 16-18). Kantis does not have any
monetary interest in the website. (Id.) Kantis is a
citizen activist, and is maintaining the lifeafterlasik
website purely as a matter of such First Amendment
activism. (Id. at ¶ 19).
Caro's Complaint, and Request for Injunction
Before analyzing the
current pleading,
something must be said, straight out. This lawsuit is a
"SLAPP" suit ("strategic lawsuit against public
participation"). This kind of tactic was discussed in
Levin v. King, 271 Ill. App. 3d 728 (1st
Dist. 1995), where a developer brought a tortious
interference with
advantageous business relationship
lawsuit against a neighborhood citizen activist who
opposed his development. The
court directed a verdict against the plaintiff developer
based on the citizen activist's First Amendment right to
petition the government. King v. Levin, 184 Ill.
App. 3d 557 (1st Dist. 1989).
The activist then brought
his own act against the developer, Levin v. King,
alleging that the developer's lawsuit was a SLAPP suit
that had substantially
chilled his exercise of his rights of free expression
and petition of government, induced fears of adverse
financial consequences to him and jeopardized other
persons who opposed the housing development, and thus
constituted
malicious prosecution. The first
district refused to adjust the law
of malicious prosecution for a SLAPP suit, but its
analysis is interesting. Even if the developer had filed
a "SLAPP" suit as the activist claimed, malicious
prosecution requires some special injury beyond the
usual expense, time or annoyance in defending a lawsuit,
such as the plaintiff pursing a provisional remedy like
an injunction so as to deny the activist his right to
protest. 271
Ill. App. 3d 728 at 734.
The parallel to our case is apparent. This Plaintiff is
seeking to use the court system to chill another's right
to free expression. The distinction is also apparent,
as this Plaintiff seeks and injunction, while the
developer in Levin had not. Both cases raise
First Amendment issues.
Caro filed the initial Complaint
in this matter on September 12, 2005. It was not until
March 10, 2006, almost six months later, that Caro first
filed his initial Motion for Preliminary Injunctive
Relief. Caro's Complaint, and the Motion, have gone
through a few amendments. It remains to be seen whether
any Complaint can survive a Motion to Dismiss. Kantis
has filed Motions to Dismiss the last two complaints,
and Caro has responded by filing amended pleadings.
Plaintiffs' current
pleading, entitled Verified Second Amended Complaint for
Injunctive and Other Relief, was filed on March 16,
2006. We have yet to submit a responsive pleading,
although we anticipate that another Motion to Dismiss
would be in order several grounds, including the legal
proposition that the statements complained of are either
objectively verifiable public information, or non
actionable opinion.
This current pleading reads more like an
argumentative brief than a plain and concise statement
of the cause of action. While the pleading is replete
with conclusions and aspersions as to Kantis' motives,
it is particularly important to note what is not
alleged.
Caro never alleges that the
list of lawsuits from the Clerk of the Circuit Court of
Cook County is false. Caro never alleges a falsehood
regarding the publication of the FDA's warning letter to
him to stop using a certain laser is false. Caro never
alleges a falsehood regarding the publication of the
fact that the FDA had to send U.S. Marshals into his
office and to physically seize an unapproved laser.
While Caro complains of words like "butcher," the
pleading is fairly short on substance as to just what
specific statements are objectively false, and how so.
The only specific factual allegation Caro makes as to a
supposedly false statement relates to the timing of
Kantis' surgery as opposed to when Caro was using the
unauthorized laser seized by the U.S. marshals.
(Complaint at par. 12). This particular statement, as
well as the remaining statements reproduced out of
context at ¶¶ 13 and 14 of the pleading, is no longer
published on Kantis' website (see above). What Caro is
doing is viewing this website with tunnel vision,
focusing attention on one factual allegation to
dramatically narrow the issues in this lawsuit and avoid
confronting the core issues before the Court - Kantis'
objectively factually correct statements as to the
medical malpractice lawsuits, the FDA action, and the
wealth of educational and advocacy material on lasik
that is not specific to Caro.
The current Complaint
contains four counts, I being Defamation; II being False
Light Invasion of Privacy; III being the Illinois
Consumer Trade and Deceptive Business Practice Act, 815
ILCS § 505/1; and IV being the Illinois Uniform
Deceptive Trade Practices Act, 815 ILCS § 510/1. The
previous complaints were based on the same theories of
defamation and false light invasion of privacy. For the
same reasons expressed in our Motion to Dismiss the
Original Complaint, and our Motion to Dismiss the First
Amended Complaint, Plaintiff's defamation / false light
case is not sustainable. Kantis’ statements regarding
Caro, while undeniably critical and harsh, are for the
most part are either objectively verifiable facts, or
protected opinion. We plan on filing a Motion to
Dismiss the Second Amended Complaint on this same
basis. For the time being, we incorporate by reference
the arguments made in the Motion to Dismiss the First
Amended Complaint as part of this Memorandum.
As for the insertion of the
statutory claims in Counts III and IV, this is new, and
frankly quite clever. Plaintiffs' Verified Motion for
Preliminary Injunctive Relief seeks an injunction under
§ 3 of the Uniform Deceptive Trade Practices Act. We
will discuss that Act, Caro's failure to satisfy the
requirements for an injunction, and the special First
Amendment concerns, below.
Plaintiff is not Entitled to an Injunction under the
Illinois Uniform Deceptive Trade Practices Act
The Illinois Uniform Deceptive Trade Practices Act gives
an aggrieved party a cause of action for activities such
as "misleading trade identification or deceptive
advertising" as well as for disparagement of claimant's
goods and services by false and misleading
representations of fact. See Unique Coupons Inc. v.
Northfield Corp., 2000 US Dist. Lexis 6762 (N.D.
Ill. 2000). Any conduct in a business which
creates a likelihood of consumer confusion or
misunderstanding is potentially actionable under the
statute.
Unique Concepts, Inc. v. Manuel,
669 F. Supp. 185, 191 (N.D. Ill. 1987).
(emphasis added). As discussed in Zeller v. La Hood,
627 F. Supp. 55 (C.D. Ill. 1985), the Act effectively
delineates two prohibited forms of action. The first is
"passing off" the goods or services of another, and the
second is causing a likelihood of confusion by some
pattern of designation or representation in conjunction
with goods or services.
The Act, at Section 2, reads in pertinent part: Sec. 2.
Deceptive trade practices. (a) A person engages in a
deceptive trade practice when, in the course of his
or her business, vocation, or occupation, the
person: (list of practices such as passing off goods or
services as those of another, causing likelihood of
confusion as to source of goods, etc.). The Act then
lists 12 activities, 11 specific and one catch-all,
which can constitute deceptive trade practices.
815 ILCS § 510/2.
While Plaintiffs' use of this statute is undeniably
clever, it falls short of a threshold requirement -
Kantis is not maintaining the lifeafterlasik website in
the course of his or her business, vocation, or
occupation. (Affidavit at ¶¶ 16-19). This fact alone
calls for this Court to deny Plaintiff's request for
injunctive relief, and merits dismissal with prejudice
of Count IV.
Even assuming that Kantis' citizen activism falls under
the auspices of the Act, Plaintiffs still fail to
justify their extraordinary request that this Court shut
down Kantis' website. It is important - indeed
crucial - to note that the Illinois Uniform Deceptive
Trade Practices Act is subject to the First Amendment of
the United States Constitution. See People ex rel
Ryan v. Telemarketing Assoc., 198 Ill. 2d 345(2001);
Ill. ex rel
Madigan v. Telemarketing Assoc;
538 U.S. 600 (2003). We will discuss these
First Amendment issues, and then return to the Act.
Kantis'
Statements are Protected First Amendment Activity
The Internet is an arena of free speech. See Reno v.
American Civil Liberties Union,
117 S. Ct. 2329, 2334 (1997). Thus, Plaintiff’s motion
for preliminary injunction must be decided with First
Amendment protection in mind. The First Amendment is
renowned for protecting speech we deplore as thoroughly
as the speech we admire. See, e.g., Noto v. United
States, 367 U.S. 290, 298 (1961).
Under the First Amendment guarantee of freedom of
speech, a distinction is made between damages awards
following trial (in defamation cases, for example) and
prior restraints on speech. Restraining orders and
injunctions "are classic examples of prior restraints"
and as such are presumed to be unconstitutional.
Alexander v. United States,
509 U.S. 544, 550 (1993). See also, Vance v.
Universal Amusement Co., 445 U.S. 308, 316 n.13
(1980); New York Times Co. v. United States, 403
U.S. 713, 714 (1971).
The First Amendment does not tolerate even temporary
suppression of speech that might ultimately be found to
be protected. See Vance, 445 U.S. at 316, n.13.
Thus, a court will not enjoin speech that might be, but
has not yet been, found defamatory. See Near v. Minnesota,
283 U.S. 697 (1931).An application for a
prior
restraint on expression comes to a Court with a 'heavy
presumption' against its constitutional validity,” is
particularly disfavored, and is considered acceptable
only in "exceptional cases.” CBS v. Davis, 510
U.S. 1315 (1994) (refusing to enjoin CBS from showing
video from inside a meatpacking plant).
The United States Supreme Court
has stated that debate on public issues be "uninhibited,
robust and wide-open," New York Times v. Sullivan,
376 U.S. 254, 270 (1964), and that publication on the
World Wide Web is due unqualified First Amendment
protection, Reno v. ACLU, 521 U.S. 844, 870
(1997). As for speech which may or may not be found to
be defamatory, the Court is clear - the defamed find
their remedies in actions for damages, not in
proceedings to restrain publication. See Near v.
Minnesota, 283 U.S. 697, 718-19 (1931).
[1]
The Illinois courts, both state and federal, have
followed these principles without exception. Kisser
v. Coalition for Religious Freedom, 1996 U.S. Dist.
Lexis 3906(N.D. Ill.) is a perfect example of this. The
plaintiff sought to enjoin the defendant from publishing
libels about her, and the Court granted summary judgment
in favor of the defendant, citing well established
Illinois and federal law.
The Illinois courts have carefully guarded First
Amendment protections. One of the leading cases, Montgomery Ward &
Co. v. United Retail, Wholesale & Department Store
Employees of America, C.I.O.,
400 Ill. 38, 42; 79 N.E.2d 46, 48 (1948), dates back
almost sixty years, and involved a department store’s
attempt to persuade a court to enjoin union members from
distributing leaflets and pamphlets about working
conditions, etc, which the Court conceded could be
libelous. The Illinois Supreme Court conducted an
extensive review of the law in this area, and soundly
rejected the Plaintiff’s position. The Court explained
that the constitutional guaranty of free speech as a
general rule prohibits both the courts and the
legislature from putting previous restraints on
publications, and that in Illinois, this constitutional
protection comes not only from the United States
Constitution, but the Illinois Constitution as well. The
Court wrote that, “The constitution of this State,
section 4, article II, provides: ‘Every person may
freely speak, write and publish on all subjects, being
responsible for the abuse of that liberty,’ and
explained that this provision is broader than that of
the constitution of the United States [.]”
Montgomery Ward & Co., 400 Ill. 2d at 45-46.
Fifty eight years after the
Illinois Supreme Court made this pronouncement, the
language of the Illinois Constitution remains the same.
Illinois Const., Art. I,
§ 4. Moreover, these principles remain the law
in Illinois. Perhaps because the law is so clear, a
request for injunctive relief to enjoin defamation
appears to be quite rare. Our research has not found
only one reported Illinois case since Montgomery Ward
& Co. where this is at issue, the Keefe case
discussed below.
The Montgomery Ward & Co
case has been followed in many different respects, and
in each case the Illinois courts have affirmed the
principle that a plaintiff bears a heavy burden of
justifying the imposition of a prior restraint upon a
defendants' right to freedom of speech. These issues
have arisen in other "prior restraint" cases, such as
"fighting words" cases, and in regard to "gag orders."
In the well known case of Village of Skokie v Nat’l
Socialist Party of America,
69 Ill. 2d 605 (1978) the Court refused to enjoin the
Nazi party from displaying a Swastika, certainly
"fighting words" in a heavily Jewish area, based on
these principles. In Kemner v. Monsanto Co., 112
Ill. 2d 223 (1986), the Court relied on these same
principles to vacate a gag order prohibiting Monsanto
from publicly commenting on dioxin during a product
liability case involving that substance. In Cooper v. Rockford
Newspapers, Inc.,
34 Ill. App. 3d 645 (2d Dist. 1975), the court reversed
the trial court's restraining order that enjoined a
newspaper from writing editorials about a libel suit
that was filed by the public official that the newspaper
had called a political hack.
Perhaps the most well known prior restraint case arising
in Illinois is Keefe v. Organization for a Better
Austin, 115 Ill. App. 2d 236 (1st Dist.
1969). In Keefe, the First District affirmed an
order restraining community activists from picketing and
distributing leaflets derogatory to a real estate
broker's business practices of fanning white flight
panic selling in a neighborhood undergoing integration.
The broker had argued that defamatory attacks upon him
personally, with the purpose of forcing him to abandon
his lawful business practices, were properly the subject
of a prior restraint.
The case went up to the United States Supreme
Court, Better Austin v. Keefe, 402 U.S. 415
(1971), and the Court dissolved the preliminary
injunction as an unconstitutional prior restraint,
rejecting the claim that the broker's interest in
privacy outweighed the public interest in peaceful
distribution of leaflets. The Court explained that the
law in this area simply did not support the proposition
that the interest of an individual in being free from
public criticism of his business practices in pamphlets
or leaflets warrants use of the injunctive power of a
court. Id. at
417-19.
Kantis' website is the functional equivalent of the
leaflets passed out in Keene.
The only difference is the use of the World Wide Web.
Our research has not found a reported decision in
Illinois involving an attempt to shut down a website on
the ground that the content was defamatory. Other
courts have rejected this. See Media3 v. Mail Abuse
Prevention System, 2001 U.S. Dist. Lexia 1310 (D.
Mass. 2001) (refusing to enjoin an internet company from
calling a website company 'spam friendly', which is
considered derogatory).
The most interesting, and on point decision following
Keefe is Sheehan v. King County Experian, aka
TRW, no. c97-1360WD (W.D. Wash. 1998).[2]Sheehan, a
citizen activist, ran a website containing derogatory
statements (criminally insane, jerkoffs, scumbags, etc)
regarding Experian, a credit reporting agency. The
stated purpose of the website was to hold the credit
companies "accountable,” and the site even published
addresses and telephone numbers of employees to make it
easier for others aggrieved by credit reports to serve
process. Experian brought claims for defamation,
commercial disparagement, and interference with a lawful
business, the same type of claims Caro brings, and
sought to enjoin Sheehan from posting on his website any
false or defamatory statements about Experian.
The court denied the
request for injunction, and explained that the Internet
is a modern version of the leaflets distributed in
Keefe. (Op. at p. 3). Absent any incitement to
imminent unlawful action, any injunction could not
withstand constitutional scrutiny. As
correctly noted by the court in Experian, the
fact that one may maintain a website rather than
distributing leaflets simply puts a more modern twist on
the same First Amendment principles. These principles
require that Kantis not be enjoined from maintaining his
website.
Caro
Can Not Avoid the First Amendment by Inventing New
Theories
Given the long history of judicial protection of free
speech rights, and the courts’ continued adherence to
the rule that the defamed find their remedy in an action
for damages rather than an injunction, it is no wonder
that Caro cleverly attempts to dress this up as a
commercial disparagement / trade libel type of case.
While certainly a creative legal move, this move runs
him into the same dead end discussed above – Kantis is
not a competing lasik surgeon trying to create a
“likelihood of confusion” to try and divert Caro’s
patients to his own practice. Kantis is not
maintaining this website for any commercial motive.
Kantis is simply a citizen activist who maintains this
website because he believes that he has a right to voice
his concerns in this country.
The reason that Caro is pursuing the “likelihood of
confusion” / deceptive trade practices theory is to try
to bring this case under the rule that equity may enjoin
defamations causing breaches of contract and commercial
disparagement, but not defamation of a person's
integrity. Allcare, Inc. v. Bork, 176 Ill. App.
3d 993 (1988).
Allcare
is in some respects a typical case in this regard, as it
involved two competing medical supply companies; with
one challenging the other's business practices. One of
the competitors had told a potential customer a
falsehood, that falsehood being that the other company
was being investigated for medicare fraud. The court
denied a request for injunctive relief, and explained
that defamation involves an attack on a person's
integrity in his business or profession is attacked,
while commercial disparagement lies when the quality of
his goods or services is attacked. In almost every case
of a defamation of a business, it can be alleged that
the defamation could cause customers not to deal with
the plaintiff. The court also rejected the argument
that equity will enjoin continuing defamations causing
injury to property. 176 Ill. App. 3d 993, 1002.
Caro is trying to turn this
into a commercial disparagement case, and his theory
appears to be that Kantis, by pointing out Caro’s
numerous problems and calling him a “butcher,” has
attacked not just his integrity, but also the quality of
his services. Thus, the theory goes, as Kantis is
committing commercial disparagement rather than just
good old fashioned defamation, all of the First
Amendment issues can be avoided.
Caro is trying to fit a
square peg in a round hole.
Caro can try to cast this as a commercial disparagement
/ likelihood of confusion / intellectual property
dispute, but this is simply not the case. The same
argument could be made in favor of an injunction against
criticism of the business practices and services of the
meatpacking plant in CBS v. Davis, supra, or the
real estate broker in Keefe, supra, or of the
credit reporting firm in Sheehan v. Experian,
supra. Once again, the First Amendment keeps getting
in the way. All this Court needs do is review the
material on the lifeafterlasik website (Exhibits D - I)
and this Court can reach the same conclusion as to
Kantis' criticism of Caro's business practices.
The case law under the Illinois Uniform Deceptive Trade
Practices Act also gets in the way. The Deceptive
Practices Act was intended to protect businessmen and
provide them with a remedy for unethical competitive
conduct. Hayna v. Arby’s, 99 Ill. App. 3d 700 (1st
Dist. 1981). While this is not a hard and fast
requirement, see Crinkley v. Dow Jones, 67 Ill.
App. 3d 869 (1st Dist. 1978), it is
nonetheless the focus of the Act. Brooks v.
Midas-International Corp., 47 Ill. App. 3d 266 (1st
Dist. 1977). (The Act is a codification of the common
law of unfair competition). Our research has not
yielded a single case under the Act where an aggrieved
business seeks to shut down the complaints of an
aggrieved customer.
Even looking at this case under the Act, Caro falls
short. Section 3 of the Act, upon which the Plaintiffs
rely, reads: "A person likely to be damaged by a
deceptive trade practice of another may be granted
injunctive relief upon terms that the court considers
reasonable." The case law under Section 3 makes it clear
that a request for preliminary relief pursuant to this
section is governed by the customary rules concerning
injunctions. Bally Mfg. Corp. v. JS&A Group, Inc.,
88 Ill. App. 3d 87 (1st Dist. 1980);
Schlicksup Drug Co. v. Schlicksup, 129 Ill. App. 2d
181 (3d Dist. 1970) (Principles of equity require that
the customary rules governing the issuance of
preliminary or temporary injunctions must be followed in
the issuance of a preliminary injunction under this
section).
An
allegation such as Caro’s that a party's acts and
practices have, are and will continue to cause
irreparable injury to the plaintiff for which plaintiff
has no adequate remedy at law is a conclusion and is not
an allegation of fact necessary to support the issuance
of a preliminary injunction, and where a party
controverts the Plaintiff’s allegations, which we have
done by way of Kantis’ Affidavit,
the question of creating a
“likelihood of confusion” becomes a question of fact,
and the chancellor should not grant a preliminary
injunction without a hearing on these disputed fact
questions. Schlicksup, 129 Ill.
App. 2d 181 (3d Dist. 1970). In Schlicksup,the court noted thatit was not until 6 1/2
months after the filing
of the complaint that the plaintiff filed an application
for a preliminary injunction, and this delay of itself
raises a question as to the need for the preliminary
injunction. Id.
at 188. In our case, the delay is about six months
(September 12, 2005, to March 10, 2006), and likewise
suggests that a preliminary injunction is not in order.
Moreover, the "he used an
illegal laser on me" statement that seems to have drawn
most of Caro's wrath is no longer posted on the website,
and Kantis has no intention of republishing this. Where
an allegedly false statement is no longer being uttered,
and the plaintiff can show basis for assuming its threat
of repetition, an injunction is not proper. American
Pet Motels v. Chgo. Veterinary Assoc., 106 Ill. App.
ed 626 (1st Dist. 1982). This narrows the
issues down a bit. Is Caro truly entitled to an
injunction prohibiting Kantis from publicizing the fact
that the Clerk of the Circuit Court of Cook County lists
numerous lawsuits against him, and the fact FDA seized
his unapproved laser? We suggest not.
Caro Fails to Satisfy the Requirements for a Preliminary
Injunction
Caro’s Motion recites the correct standard for a
preliminary injunction, however, given the serious
factual issues in this case, he can not satisfy them. A
preliminary injunction is proper when the plaintiff
establishes (1) a clearly ascertainable right in need of
protection, (2) irreparable harm will result if the
injunctive relief is not granted, (3) no adequate remedy
at law and (4) the likelihood of success on the merits.
Hartlein v. Illinois Power Co., 151 Ill. 2d
142 (1992).
Element 1 is problematic to say the least. Caro claims
a right to a good reputation. However, the need for
protection of that right is in doubt, given the
extensive body of law to the effect that the proper way
to protect one’s reputation is by way of an action for
damages, not an injunction.
Element 2 is likewise problematic; again, we have cited
case after case above to the effect that courts will not
enjoin statements injuring a party’s reputation under
the guise of protection from irreparable harm. Caro has
his own website and can take his own steps to publicize
his good reputation.
The same analysis disposes of Element 3 – Caro has an
adequate remedy at law, and indeed is pursuing this
remedy. The defamed find their remedies in
actions for damages, not in proceedings to restrain
publication. Near v. Minnesota, 283 U.S. 697,
718-19 (1931).
Element 4 is the weakest of all.
Caro is required to convince this Court of his
likelihood of success on the merits. This will require
Caro to clear significant legal and factual hurdles.
The legal obstacles are found in the substantive law of
defamation in Illinois. Defamatory statements must be
taken in context,
Troman v. Wood,
62 Ill. 2d 184, 189 (1975), and even the most
inflammatory statements (butcher, liar, etc) previously
published in the BBB page contains Caro’s response,
verbatim. Thus, the reader would also be informed that
Caro is a physician in good standing in Illinois as well
as 5 other states without disciplinary actions; he has
treated over 20,000 successful surgeries with laser
vision correction and has never had a complaint with
[the BBB] organization; that off axis ablations is one
of the complications of lasik surgery; and that Kantis
is trying to seek monies from him and ruin his good name
(See. Ex. J at p.4)
Next, while “butcher” and “liar” sound derogatory, that
is not the legal test. Illinois law allows wide
latitude for name calling, and opinions. See
Haberstroh v. Crain Publications, Inc., 189 Ill.
App. 3d 267 (1st Dist. 1989) and cases cited
therein. As the Haberstroh court explained,
words that are merely found to be name calling have also
been held as non-actionable. Id. The mere fact that
language is abusive does not make it defamatory per
se either. Id. Expressions of opinion
touching on an individual’s capabilities or
qualifications does not constitute defamation “no matter
how much the complained of statement may injure the
subject person in his own conception.” Zaret v.
Joliet Park District, 91 Ill. App. 3d 225, 227
(1980). Similar statements, such as the plaintiff is
"lazy" and "incompetent" were held to be opinions rather
than assertions in Doherty v Kahn, 289 Ill. App.
3d 544 (1st Dist. 1997). See alsoHopewell v.
Vitullo, 299
Ill. App. 3d 513 (1st Dist. 1998) ("fired
because of incompetence" considered non-actionable
opinion"). Illinois law creates a high hurdle for
Caro's case.
So
do the facts, and we have saved the best for last.
Given the uncontested facts, Caro can not show a
likelihood of success on the merits. Indeed, he has
little if any chance of prevailing.
Let’s imagine the case he would put on in front of a
jury. This is a lasik surgeon fifty times accused of
malpractice suing a vision damaged patient who accuses
him of malpractice. This patient would put on expert
testimony that Caro did indeed “mess up” and ruin his
vision. (Kantis Affidavit at ¶¶ 40-42). This patient
would describe his horror at discovering that the lasik
surgeon who operated on him had received a visit from
the U.S. marshals to physically seize an unauthorized
laser from his office. This patient would testify as to
how he decided to make this information available to the
public, to prevent others from going through what he has
gone through.
Plaintiffs would carry the burden of proving not only
that Kantis’ statements were false, but additionally
that it was these allegedly false statements that
injured his reputation, as opposed to something else.
What about Kantis’ verifiably true statements? Can Caro
prove that patients stayed away because Kantis called
him a butcher and user of an illegal laser, and not
because Kantis published information (the malpractice
lawsuits and the FDA action) already a matter of public
record? Indeed, given this public information, how can
Caro even prove that he had a good reputation?
Conclusion
For all of the reasons stated, Plaintiffs' Motion for
Preliminary Injunctive Relief should be denied.
Moreover, for the same reasons, and for the reasons to
be set forth in a Motion to Dismiss to be filed shortly,
Plaintiff’s Second Amended Verified Complaint should be
stricken and dismissed.
DEAN ANDREW KANTIS.
By:_________________________________
His Attorneys
Stuart N.
Rappaport
Luke A.
Weiland
LINDSAY &
RAPPAPORT, LLC.
221 N. West
Street
Waukegan, IL
60085
847 244-4140
847 244-4203
(fax)
Cook Co. Firm
#40877
[1]
see generally Annotation, Injunction as a
Remedy Against Defamation of Person, 47
ALR2d 715, 726-27 (1956) ("The most formidable
obstacle to the grant of injunctive relief
against personal defamation in this country has
been the feeling of the courts that to allow
such relief would infringe the constitutionally
guaranteed freedoms of speech and of the press
by setting up what would be, at least
potentially, a system of judicial censorship.").
[2] The
Order of the court in the Sheehan case
appears to be unpublished. We will provide a
copy to the Court, and to plaintiff's counsel.
We found this material on the website of the
Electronic Frontier Foundation, who had filed an
amicus brief in the case. We recognize that an
unpublished case from Washington has scant value
as authority before this Court, but we do find
the case particularly applicable, and
persuasive.
Dean
Andrew Kantis's Response To:
Dr. Nick Caro/Nick Caro/St. George Corrective Vision
Center
IN THE CIRCUIT COURT OF COOK
COUNTY, ILLINOIS
COUNTY DEPARTMENT, LAW DIVISION
ST.
GEORGE CORRECTIVE VISION, an Illinois
corporation, and NICHOLAS C. CARO, M.D.,
)
)
Plaintiff,
)
vs.
)
No.
05 L
9942
DEAN
ANDREW KANTIS, an individual,
)
Defendant.
)
DEFENDANT's MOTION TO
DISMISS
PLAINTIFFS' COMPLAINT
Defendant,
DEAN ANDREW KANTIS,
by and his attorneys, LINDSAY and RAPPAPORT, L.L.C, and
pursuant to Section 2-615 of the Illinois Code of Civil
Procedure, hereby moves
this Honorable Court to strike and dismiss Plaintiffs
ST. GEORGE CORRECTIVE VISION and NICHOLAS C. CARO’s
complaint for being substantially insufficient in law.
In support thereof, Defendant states as follows:
Introduction
1. Plaintiffs
have filed a two count complaint, which they title,
“COMPLAINT FOR SLANDER AND LIBEL” against Kantis. A
copy of the complaint is attached hereto as Exhibit A.
The complaint is a bit confusing on its face as it does
not have a count for slander,
but does have a count
for libel, which is Count I. As the complaint only
alleges certain written communications, and does not
allege any oral communications, we can consider Count I
to be for libel only. SeeWhitby v. Associates
Discount Corp. 59 Ill. App. 2d 337, 340
(1965) (Defamation in the form of written communication
is
libel while
an oral defamation is slander).
2. The Second Count of the Complaint
purports to allege a claim for Abuse of Process, even
though no process has been wrongfully issued. We will
discuss each count separately.
The Complained of
Statements
3. The gist of the complaint is that
Kantis, a patient of Dr. Caro's and St. George
Corrective Vision, published the following statements:
·“Dr. Caro
messed up seven years ago.”
·"He lied
to me and told me that it’s my eyes and that it would
take up to seven years for them to fully heal.”
·“…he won’t
return phone calls, won’t return my money and is
threatening my family that he will bury me in lawsuits
for wasting his time…”
(Complaint, par. 10)
4. As will be demonstrated below,
these statements can not support a cause of action for
libel, given Illinois' strict requirements for such a
cause of action. Moreover, the context of the
statements indicates that certain privileges attach.
Finally, the claim of abuse of process is wholly
insufficient.
COUNT I: Libel
5. There are two distinct
reasons why Count I of the Plaintiffs’ Complaint should
be dismissed under Illinois law. First, the statements
are essentially in the form of an opinion, and are
simply not defamatory. Next, the statements were made
in the context of a quasi-judicial capacity, and are thus privileged.
The Statements are Not
Legally Defamatory
6. There is a well
developed body of case law in Illinois as to what it
takes before words can be considered defamatory. For
words to be considered defamatory per se, they
must do the following:
(1) impute the commission of a criminal offense;
(2) impute infection with a loathsome communicable
disease;
(3) impute inability to perform or want of integrity in
the discharge of duties of office or employment; or
(4) prejudice a party, or impute lack of ability, in his
trade, profession or business. (Costello v. Capital
Cities Communications, Inc., 125 Ill. 2d 402, 414
(1988); Fried v. Jackson,
99 Ill. 2d 24, 27 (1983); Moore v. Streit,
181 Ill. App. 3d. 587, 597 (1989).
Additionally, to be considered defamatory per se,
the statement(s) in question must be so naturally
harmful to the person to whom it refers to that a
showing of special damages is unnecessary. Anderson v. Vanden,
172 Ill.2d 399, 411-12 (1996).
7. Even if the statement fits within
one of the categories that will sustain a per se
action, recovery will not be allowed if the statement
can reasonably be given an innocent construction. The
innocent construction rule, provides that a written or
oral statement is to be considered in context, with the
words and the implications therefrom given their natural
and obvious meaning; if, as so construed, the statement
may reasonably be innocently interpreted or reasonably
be interpreted as referring to someone other than the
plaintiff it cannot be actionable per se.Troman
v. Wood, 62 Ill. 2d 184, 189 (1975). This
preliminary determination is properly a question of law
to be resolved by the court in the first instance;
whether the publication was in fact understood to be
defamatory or to refer to the plaintiff is a question
for the jury should the initial determination be
resolved in favor of the plaintiff. Id.
The Illinois Supreme Court has explained that the
non-defamatory interpretation must be adopted if it is
reasonable even if there are other reasonable
interpretations that are defamatory. Mittelman v.
Witous, 135 Ill.2d 220, 234 (1989).
8. Even more importantly, the law is quite clear
that expressions of opinion are non-actionable as
protected forms of speech under the first amendment no
matter how vigorously the opinion is expressed.
Gertz v. Robert Welch, Inc., 418 U.S. 323 (1974);
Owen v. Carr, 113 Ill. 2d. 273 (1974).
9. The distinction between fact and opinion is a
matter of law. A written or oral statement is to be
considered in factual context, with the words and the
implications therefrom given their natural and obvious
meaning. To determine whether a statement is fact or
opinion, a court must evaluate the totality of the
circumstances and should consider whether the statement
is capable of objective verification as true or false.
Piersall v. Sportsvision of Chicago, 230 Ill.
App. 3d 503, 510 (1992).
10. While in one sense all opinions imply facts,
the question of whether a statement of opinion is
actionable as defamation is one of degree; the vaguer
and more generalized the opinion, the more likely the
opinion is non-actionable as a matter of law…The
emphasis in the test for determining the actionability
of an allegedly defamatory statement of opinion is on
whether the statement contains an objectively verifiable
assertion. Wynne v. Loyola University of University
of Chicago, 318 Ill. App. 3d 443, 452 (2000)
citing
Hopewell v. Vitullo, 299 Ill. App. 3d 519
(1998).
11. Illinois courts have consistently found
non-actionable words which are rhetorical hyperbole or
used only in a loose, figurative sense, such as those at
issue in our case. See Haberstroh v. Crain
Publications, Inc., 189 Ill. App. 3d 267 (1st
Dist. 1989) and cases cited therein. As the
Haberstroh court explained, words that are merely
found to be name calling have also been held as
non-actionable. Id. The mere fact that
language is abusive does not make it defamatory per
se either. Id. Moreover,
expressions of opinion touching on an individual’s
capabilities or qualifications does not constitute
defamation “no matter how much the complained of
statement may injure the subject person in his own
conception.” Zaret v. Joliet Park District, 91
Ill. App. 3d 225, 227 (1980) citing Byars v.
Kolodziej, 48 Ill. App. 3d 1015, 1016-17 (1977).
12. Applying these principles to the statements at
issue in our case easily leads to the conclusion that
these statements are simply not actionable. For
purposes of analysis, we will discuss the statements one
at a time.
13. “Dr. Caro messed up seven years ago.”
Under the innocent construction rule, this statement is
not defamatory because there are simply an infinite
number of reasonable interpretations for this statement
other than the Dr. Caro lacks ability in his trade. The
usage of “messed up” gives absolutely no clarity or
definitiveness as to what is being communicated. The
term "messed up" is loose and in a figurative sense, and
is thus non-actionable rhetorical hyperbole.
14. "Messed up," is also an opinion, rather
than a factual assertion. Similar statements, such as
the plaintiff is "lazy" and "incompetent" were held to
be opinions rather than assertions in Doherty v Kahn,
289 Ill. App. 3d 544 (1st Dist. 1997). See
also Hopewell
v. Vitullo,
299 Ill. App. 3d 513 (1st Dist. 1998) ("fired
because of incompetence" considered non-actionable
opinion").
15. “He lied to me and told me that it’s my
eyes and that it would take up to seven years for them
to fully heal.” This statement is likewise
non-actionable. In Piersall v. Sportsvision of
Chicago, 230 Ill. App. 3d 503, 510 (1st
Dist. 1992), the court considered an almost identical
statement, and held that the utterance "he's a liar" was
non actionable opinion.
16. “…he won’t return phone calls, won’t return
my money and is threatening my family that he will bury
me in lawsuits for wasting his time…” One struggles
to find any kind of theory under which this statement
could be defamatory. The statement fails to (1) impute
the commission of a criminal offense; (2) impute
infection with a loathsome communicable disease; (3)
impute inability to perform or want of integrity in the
discharge of duties of office or employment; or (4)
prejudice a party, or impute lack of ability, in his
trade, profession or business. Moreover, following the
innocent construction rule, this statement is not
defamatory because there are simply an infinite number
of reasonable interpretations for this statement other
than the Dr. Caro lacks ability in his trade.
17. Given the Illinois' courts' stringent
requirements to find statements defamatory, the
statements attributed to Kantis simply do not pass
muster. Illinois courts do not allow defamation cases
to proceed where all that the defendant stated is that
the plaintiff "messed up" and "lies."
These are statements of
opinion, and are not defamatory per se. Plaintiffs'
complaint should be dismissed on this ground alone.
The Statements Were Made
in a Quasi Judicial Capacity and Are Privileged
18. Statements
that are made in a quasi-judicial capacity are
privileged in the state of Illinois.
Within the judicial context, the absolute privilege
covers formal pleadings, in-court communications and
"any communication pertinent to pending litigation."
McCutcheon v. Moran, 99 Ill. App. 3d 421, 425
(1981). In addition, absolute privilege extends to
proceedings by administrative agencies which act in a
judicial or quasi-judicial capacity. Id.
at 425. (Emphasis added)
In McCutcheon it was determined that absolute
privilege protected statements made about the
plaintiff-school principal by the defendant-school
janitor to the trial committee of the Board of Education
and to members of the State's Attorney's office; see
alsoAdco Services v. Bullard, 256 Ill. App.
3d. 655, 659 (1993) and cases cited therein (absolute
privilege attached to two letters authored by the
defendant-former employee and sent to two quasi-judicial
agencies concerning the plaintiff-company's radioactive
waste program).
19. In the context of such proceedings, the
“absolute privilege embraces actions required or
permitted by law in the course of judicial or
quasi-judicial proceedings as well as actions
necessarily preliminary to judicial or quasi-judicial
proceedings.” Parillo, Weiss & Moss v. Cashion,
181 Ill. App. 3d. 920, 928. (absolute privilege applied
to an unsolicited letter which requested the initiation
of an investigation of an insurance company and which
was sent by the individual defendant to the director of
the Illinois Department of Insurance. )
20. In the present case, plaintiffs allege in
Count I of their complaint that the defamatory
statements that the defendant made were in a letter to
the Better Business Bureau. The Better Business Bureau
is a governing agency whose mission is as follows:
“Is to promote and foster the highest ethical
relationship between businesses and the public through
voluntary self-regulation, consumer and business
education, and service excellence.” (www.chicago.bbb.org)
21. As explained
by the court in Audition Division v. Better Business
Bureau,
120 Ill. App. 3d 254 (1st Dist. 1983), the
Better Business Bureau (BBB) is a not-for-profit
corporation which, according to its policy manual,
"promotes truth in advertising and selling; maintains an
impartial attitude towards firms and individuals; and is
dedicated to the building and preservation of public
confidence in legitimate business."
Although the Better Business Bureau is not a judicial
court, one of their prime functions is to work with
consumers and businesses to resolve complaints. Their
website indicates that it is easy for a customer to file
a complaint, the BBB will conduct an investigation,
facilitate resolution, report any misconduct to the
appropriate governmental agency if warranted, and in
essence, try to resolve the complaint.
22. The same policy reasons supporting the
privilege in proceedings involving administrative
agencies such as the Department of Insurance, school
boards, judicial inquiry board, and other agencies,
supports applying the privilege to the Better Business
Bureau. In order for the Bureau to work, citizens must
have absolute freedom to approach the Bureau, free of
the fear of legal action against them. The public would
be adversely affected if statements to the Bureau could
be the basis of lawsuits. The Bureau's function would
be greatly hampered.
23. While not pled in Count I, plaintiffs also
complain that the above statements were communicated to
the Illinois Department of "Registration and Education"
(sic) - presumably the Illinois
Department of Financial and Professional Regulation, the
state administrative agency which is
responsible for, among other
things, overseeing
the regulation and licensure of the various licensed
professions. See generally 20 ILCS 2105/2105 et. seq.,
and 2105-15 empowering the Department to conduct
hearings on proceedings involving professional licenses.
For the same reasons
involving other agencies, discussed above, the privilege
should attach to communications made to the Illinois
Department of Financial and Professional Regulation.
COUNT II: Abuse of
Process
24. Plaintiffs' claim for
the tort of "abuse of process" is wholly inadequate.
This is a very strictly defined, and disfavored, tort.
The requisite elements of an action for abuse of process
are: (1) the existence of an ulterior purpose or motive,
and (2) some act in the use of the legal process which
is not proper in the regular prosecution of the
proceedings. Holiday Magic, Inc. v. Scott, 4
Ill. App. 3d 962, 966 (1972), appeal denied 52
Ill. 2d 594 (1972).
25. In the
plaintiffs’ complaint they fail to identify any process
abused by the defendant. This is entirely insufficient.
As the Holiday
court explained, “[t]he
mere institution of proceedings does not in and of
itself constitute abuse of process. Some act
must be alleged whereby there has been a misuse or
perversion of the process of the court. It is the
settled law of Illinois that mere institution of a suit
or proceeding, even with a malicious intent or motive,
does not itself constitute an abuse of process." Id. (Emphasis added)
26.
Because the tort of abuse of process is not favored
under Illinois law, the elements must be strictly
construed.Id.
In order to satisfy the first element, a plaintiff must
plead facts that show that the defendant instituted
proceedings against him for an improper purpose, such as
extortion, intimidation, or embarrassment. However, the
mere institution of a suit for an improper purpose does
not itself constitute an abuse of process, the second
element being the gravamen of the offense.
In order to satisfy the second
element, the plaintiff must plead facts that show a
misapplication of process, or, in other words, the
plaintiff must show that the process was used to
accomplish some result that is beyond the purview of the
process. When process is used only for its intended
purpose, there has been no misapplication of process.
Neurosurgery & Spine Surgery, S.C. v. Goldman,
339 Ill. App. 3d 177, 183 (2003).
27."Process" is
defined as any means used by the court to acquire or to
exercise its jurisdiction over a person or over specific
property. In Neurosurgery, it was determined
that the issuance of a summons can be categorized as
process. However, the second element of abuse of
process--misapplication of process was not satisfied by
pleading that there has been process. A party must plead
that there has been a misapplication of that
process. The court in Neurosurgery explained
that a summons is issued in just about every case in
which a lawsuit is filed, and that the intended purpose
of a summons is to establish a court's in personal
jurisdiction over a person. This in and of itself is
neither irregular nor improper. Rather, the tort of
abuse of process requires some misapplication of
process, which is found only in cases in which a
plaintiff has suffered an actual arrest or seizure of
property. Id.
28.
Plaintiffs here allege no
misapplication of any process. They allege no arrest or
seizure of any property, or nothing abusive about any
form of process. Just as a lawsuit requires a summons,
a complaint to the Illinois
Department of Financial and Professional Regulation
requires some sort of written document - yet nothing in
the Complaint gives rise to any theory that "process"
has been "abused." Plaintiffs fail to allege how
Kantis abused any process, and this Count should
therefore be dismissed.